Terminal Service Agent

Terminal Services Agent Job Description

Are you interested in representing the Grande Prairie Airport and working with the traveling public? We are seeking someone who enjoys interacting with people. In this role, you'll engage directly with passengers, offering assistance, providing information, and creating a welcoming atmosphere. Every day will bring something new.

Key Responsibilities:

  • Deliver outstanding customer service and support to travelers
  • Engage in essential tasks, including sidewalk snow removal, ensuring the terminal is safe and accessible
  • Play a crucial role in our Parking Control and Terminal Security Program, helping to maintain a safe and secure environment
  • Respond to phone calls regarding customer service inquiries
  • Maintain the integrity of the security access points
  • Other duties as required

What We’re Looking For:

  • A positive attitude and strong communication skills
  • A commitment to delivering top-notch customer service
  • Physical fitness to handle manual labor tasks, including snow removal
  • Must be bondable, able to pass a physical fitness test, and provide a criminal record check
  • Willingness to undergo drug and alcohol testing as part of our safety-sensitive requirements

Position Details:

Term Position:

  • Duration: October 21st to April 26th, with a possibility of extension
  • Shift Schedule: 6 days on, 3 days off
    • 04:00 – 12:00
    • 04:00 – 16:00
    • 20:00 – 04:00
    • 16:00 – 04:00
  • Position cycles through each shift as scheduled, including holidays
  • Wage: $23.39 per hour

To Apply:

Please submit your resume to:
Grande Prairie Airport
Suite 220, 10610 Airport Drive
Grande Prairie AB T8V 7Z5
E-mail: info@grandeprairieairport.com

Only candidates selected for an interview will be contacted.